terms & conditions

Things to know

Important Information to know:

  • We have a small Generator on site, for lights and TVs when power does go off.
  • Self-Catering Units have fully furnished kitchen for all other meals.
  • Towels are supplied/ All rooms with own bathroom with shower in.
  • We have card facilities or cash is welcome.
  • Access to Wi-Fi is through Safricom- Internet coupons are available from office at R20.00 per coupon
  • Vehicle Parking is secure and within our premises. Living in Staff on premises.
  • You receive a gate remote and can come and go as you please.
  • Laundry can be done on arrangement at an extra cost.
  • We have rooms with aircons in that are available at an extra cost of R25.00 per day.
  • Remotes can be collected from our office. We try and keep prices down and fair for everybody.
  • We do not provide a shuttle service. This can be arranged with services such as Arrow Routes.
  • We do not cater for lunch or dinner, however we are closely situated to a variety of restaurants
  • Small basic breakfast is included in the price. It consists of coffee, rusks, cereal, fruits and yogurt.
  • Just to start your day off with.

Refund Policy:

  • No show or booking cancellation within 14 days of arrival-No Refund.
  • Booking cancellation between 15 - 30 days before date of arrival- 25% of the deposit will be refunded.
  • Booking cancellation between 30 – 60 days before date of arrival-50% of the deposit will be refunded
  • Booking cancellation > 60 days before stay-Full Refund
  • Rooms are only confirmed once a deposit has been received, subject to room availability on that day

Kind Regards
Rob / Sante / Nicole